Leading platform strategy and engineering for identity verification services in a PVID-regulated environment. Coordinating across 2 DevOps/platform teams.

• Architected IaC pipeline enabling full tenant provisioning from scratch, reducing deployment lead time from days to hours
• Redesigned Ansible automation (200+ playbooks) using Netbox as single source of truth for infrastructure state
• Defined platform technical roadmap and aligned technologies across teams for consistent security compliance

Designed multi-cloud Kubernetes platform strategy for video streaming infrastructure across 3 cloud providers.

• Architected and deployed production Kubernetes clusters on GCP, Azure, and AWS using Terraform modules
• Implemented IPv4/IPv6 dual-stack networking across all clusters, enabling global content delivery
• Built internal IaC platform with Ansible, Cobbler, Netbox, and Proxmox for on-premises capacity planning
• Designed Kubernetes middleware layer: ingress controllers, observability stack, service mesh patterns

Led platform team (up to 8 engineers) for healthcare-grade hosting. Defined migration strategy from legacy to Kubernetes for premium customers including French emergency services and military.

• Designed and delivered Kubernetes platform (Rancher/RKE on vSphere) with flexible on-premises deployment model, meeting HDS compliance
• Built end-to-end GitOps pipelines with GitLab, Terraform, Ansible, and ArgoCD — 50+ managed deployments
• Implemented full observability stack (Elasticsearch, Prometheus, Grafana) with SLO-based alerting
• Drove DevOps culture adoption across IT and R&D teams through internal training and documentation

Managed platforms and cloud migrations for premium enterprise customers in managed services context.

• Operated CI/CD platforms (Jenkins, GitLab, Nexus, SonarQube) for 5+ enterprise clients
• Planned and executed platform evolutions, capacity planning, and cloud migration strategies
• Provided L2/L3 incident response and troubleshooting across Docker, Ansible, Apache, Varnish, Redis, ELK

Grew from frontline tech support to system administrator within internal IT (BIIS). 4 roles spanning infrastructure, telecom, and end-user support across European operations.

• System Administrator (2014-2018): Managed EU VMware cluster (200+ VMs), automated esports event infrastructure (Gamescom), implemented EU monitoring, initiated DevOps practices
• Junior Telecom Admin (2010-2014): Migrated analog lines to VoIP, administered Cisco CUCM worldwide and Tandberg videoconference systems, designed and deployed digital signage for EU offices
• BIIS Helpdesk (2008-2010): Internal operations support, IT procurement assistant for EU, live events technical support
• FR Tech Support Rep (2006-2008): Phone, email and forum support for French-speaking players

B2B/B2C technical support foundations.

• Dell L2 Dispatcher: Validated all French technical troubleshooting prior to on-site interventions
• Microsoft L1: B2C/B2B technical support for Windows and Office products